Performance Measurement & Benchmarking
We set up Benchmarking systems for private and public organisations to assist them to continuously evaluate their best practices through internal and external comparisons.
We create a systematic process and template to enhance definition of terms, data acquisition, data management and analysis and the generation of metrics in support of internal and external comparisons. The overall focus is to establish performance gap and take steps to close the gap thereby enhancing general process improvement.
This approach when applied to public sector projects will optimize performance and streamline operations through organization redesign and process improvements.
Our consultants help leaders and policy-makers to develop effective strategic initiatives and execute strategic planning exercises. We design processes and coordinate implementation, bringing together teams with expertise across the entire spectrum of public services.
We challenge conventional thinking to deliver exceptional outcomes that create lasting impact for citizens, often embedding consultants directly into client teams as well as building budget frameworks and results based-management tools for improved monitoring and evaluation of policy performance.